Hi,
I have two scenes in Unity. In one scene the character recognises my XR Rig but in my other scene I get ‘Not close enough to the character’ every time I press the mic button even though I am right next to them. They follow me with their little eyes but the canvas does not appear.
I’m sure you guys know of some settings to check. I am using XR prefab rig 3.0.7.
Hello @Matthew_Joyce,
Welcome to the Convai Developer Forum!
This is actually not an issue but a notification.
If there is no active NPC detected, and you try to speak, this notification will appear. In your second scene, your character might be missing a Capsule Collider, preventing it from being recognized.
Additionally, are you using Convai’s XR package? Let us know so we can assist further!
Thanks for getting back to me.
I removed the 3.0.7 toolkit then ran your vr package again and used the rig inside that, which solved the problem.
Both had capsule colliders so I can’t figure out the difference but thanks for your help.
It sounds like you’re trying to use Convai’s Automatic Installation package in a project that already has existing XR packages. As mentioned in our documentation, Automatic Installation is not the recommended approach in this case.
If you want Convai to work with your existing XR setup, the Manual Installation method would be the better option.
Let us know if you need any further assistance!
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