Am not able to interact with character

I am using unity 6 version 6000.0.41f1 I

I think my character is deaf or I am not speaking I have been trying the last several days to get this working even in the demo mode it is not working what I have noticed from the demo and my dry run is that there does not seem to be any microphe settings or audio setting can someone please help I have the Indie subscription

Hello @leebennett327 ,

Welcome to the Convai Developer Forum!

Thanks for reaching out. Could you please share your console logs so we can better understand what might be going wrong? If possible, a video recording showing how you’re running the demo and any steps you’re taking would also be very helpful in diagnosing the issue.

Looking forward to helping you get everything working!


Thank You for the help

Why did you disable the Convai Canvas? Please make sure you haven’t made any prefab overrides that might have unintentionally affected the setup. Reverting those overrides and ensuring the Convai Canvas is active should help resolve the issue.


Also I can’t seem to get the character on the ground she just kind of floats there swinging back and forth, I have held down all the controller buttons but nothing seem to be working I can’t get the NPC to engage.
Again thank you for your help

If possible, could you please share a video recording that demonstrates the issue?

Please make sure your character has a Capsule Collider component attached, and ensure that the “Is Trigger” option is enabled.

No Change it is doing the same thing

Please show me the components of your ConvaiNPC.

One second, So do I need a Mic set up any where in my hierarchy

What do you mean?

I was just windering if I needed a microphone set up somewhere in my project our is that automatic



Just saw that the capsule collider was removed reverted it so it looks like this now

Please try it.

rebuilding now

No need to build. Test it in the editor. I need to see the console logs.

IT worked!!! Now how would I import one of my characters from the Convai Website would I change these setting?

Great to hear it worked!

To import one of your characters from the Convai website, simply copy the Character ID and paste it into the Character ID field in your project setup.

If you are referring to importing the visual/appearance of the character created in Avatar Studio, unfortunately, that part is not currently supported.

Let us know if you need further help!

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