I am facing this issue when using the playground. I can initialise the avatar but after some seconds it does not work anymore. Do you know how to solve this?
Hello,
Welcome to the Convai Developer Forum!
To help us diagnose this, please share:
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A short screen recording showing how you reproduce the issue.
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F12, go to Console and share the logs.
This happens when your plan does not have enough Pixel Streaming time quota, so the experience shuts down after initialization. It should show the Upgrade screen, but it is currently opening a separate window, I’ve reported this to our team.
To use Convai Experiences, please upgrade your plan from here: https://convai.com/pricing
