Hey! We are experience trouble when we are using narrative design in Norwegian. One example; when we use the letters æ ø å, it translate to u00e5. This makes our avatar sound cursed. Our team have done some research, and think that this is caused by lack of support of UTF-8. Could you please check this out.
Hello @Stig_Ekeberg,
Welcome to the Convai Developer Forum!
Thank you for reporting this issue. I have informed my teammates, and we will investigate the issue. We’ll get back to you as soon as possible with an update.
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Hey,
how are you going with the issue, possibly regarding UTF-8?
ons. 30. apr. 2025 kl. 11:44 skrev Kaan via Convai Developer Forum <notifications@convai.discoursemail.com>:
This is still present in the narrativ design:
Right sentence is: “rekker å få det med deg”
u00e5 etc. shows up when we use Æ Ø Å -
tir. 13. mai 2025 kl. 17:31 skrev Kaan via Convai Developer Forum <notifications@convai.discoursemail.com>:
Where do you test this?
This happens in all our avatar builds where we use the narrativ design with norwegian language. When we use the letters æ ø å in the section part in narrativ design, we get u00e5 instead of Å, we get u00f8 instead of Ø, and u00ab instead of Æ
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I don’t understand what you mean by avatar builds. Are you testing on the engine side?
This happens in the narrative design, and it is present when we use the letters æ ø å in decisions.
Would you recommend that we use english insted of Norwegian in the narrativ design, and only choose Norwegian in language settings?
ons. 14. mai 2025 kl. 12:54 skrev Kaan via Convai Developer Forum <notifications@convai.discoursemail.com>:
I tried reproducing this on my end but didn’t encounter the same problem. Could you let me know where you’re testing this?
Are you testing on Playground, or running it through Unity, Unreal, or the Web SDK?