4.0 Beta Mic Issues on MacOS

Hi, I recently upgraded to the 4.0 beta release of Convai. When testing with the sample scenes for either lip sync or basic, there is an issue where the character can hear themselves through the mic. This interrupts their speech. I also have issues with delays that weren’t present in the previous version. After reading this could be a permissions issue I checked the chat settings during play and confirmed the convai ui was reporting denied permission for the microphone. I tried checking the online documentation. That sent me on a wild goose chase to locate the grpc_csharp bundle dll, until I realized that documentation was out of date. I did some of my own troubleshooting, I attached a script to the scene to just get the mics position to confirm that unity did, in fact, have permissions, and that came back positive (permission granted). So at this point, I’m not sure what the issue could be. Any help would be appreciated.

Hello,

Welcome to the Convai Developer Forum!

Hands-free conversation is enabled, and your speaker audio is most likely being picked up by the microphone. That causes the character to hear its own voice and stop speaking.

I’d recommend using headphones to prevent the mic from capturing the character’s output. This is not really a delay or interrupt issue — the speech is being interrupted by the audio coming back through the microphone.