Convai Serves Issue or my Issue?

RpcException: Status(StatusCode=Unavailable, Detail=“enter idle”)
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI.ProcessAudioChunk (Grpc.Core.AsyncDuplexStreamingCall2[TRequest,TResponse] call, System.Int32 diff, System.Collections.Generic.IReadOnlyList1[T] audioData) (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:508)
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI.ProcessAudioContinuously (Grpc.Core.AsyncDuplexStreamingCall`2[TRequest,TResponse] call, System.Int32 recordingFrequency, System.Int32 recordingLength, UnityEngine.AudioClip audioClip) (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:423)
Convai.Scripts.Runtime.Core.ConvaiGRPCAPI.StartRecordAudio (Service.ConvaiService+ConvaiServiceClient client, System.Boolean isActionActive, System.Boolean isLipSyncActive, System.Int32 recordingFrequency, System.Int32 recordingLength, System.String characterID, Service.ActionConfig actionConfig, Service.FaceModel faceModel, System.String speakerID) (at Assets/Convai/Scripts/Runtime/Core/ConvaiGRPCAPI.cs:307)
Convai.Scripts.Runtime.Core.ConvaiNPC.StartListening () (at Assets/Convai/Scripts/Runtime/Core/ConvaiNPC.cs:353)
System.Runtime.CompilerServices.AsyncMethodBuilderCore+<>c.b__7_0 (System.Object state) (at <356d430fdcb04bbf8dc54776e1d3627f>:0)
UnityEngine.UnitySynchronizationContext+WorkRequest.Invoke () (at <95971c1103884a7eb2035c95161bde2b>:0)
UnityEngine.UnitySynchronizationContext.Exec () (at <95971c1103884a7eb2035c95161bde2b>:0)
UnityEngine.UnitySynchronizationContext.ExecuteTasks () (at <95971c1103884a7eb2035c95161bde2b>:0)

Is this my Unity issue or the Convai Serve breakdown?

Hello @e.mcgivney,

Welcome to the Convai Developer Forum!

Does this happen all the time? Does the same error occur when you test your character on convai.com?

No, only happened today and yesterday

I have informed my teammates, they will investigate and get back to you as soon as possible.