API Not answering

Hello, we have a problem with the character number de5b5f9a-e2df-11ee-9ad5-42010a7be009, it does not answer any questions, can you help us with this? Thank you!

Hello @Icdcb,

Welcome to the Convai Developer Forum!

Sorry to hear you’re having trouble. Could you please share the code you’re using and the full error message you’re encountering? That will help us better understand the issue and guide you accordingly.