Audio quality is stuttering

Core Features Language and Speech
1

So we are having inconsistent issues with audio packet delivery. there seems to be some trouble with the delivery of the packets and the organization of the packets. There are some delays and everything is sporadic. Seems ok on the playground. we tried on old versions of the plugin all the way to 5.6 build with applicable plugin. same problem. These old version have never given us trouble. This started around the 23rd of March, and then went away. We figured it was attached to some of the new features you rolled out and then fixed.

even in scenarios we think start ok, by the second interaction the audio problem returns.

2

Hello,

Could you please share the video, Session ID, Character ID, and the version of the Convai plugin you are using?

3

Sorry it was a problem with every character going back to 2024 builds. We have it seemingly solved at the moment.

we used the playground interface to go back to legacy, and then redid the paramaters and the 1000 word limit.

we also removed all of the language options (we had 4 selected) and just stayed with english.

we unfortunately did both of these at the same time (engineering mistake) and we were pleasantly rewarded with functioning responses.