Avatar Movement Issue in VR

You’re likely running into a project side issue rather than a problem with the Convai plugin itself. Many customers are using the same setup without any issues, and we’ve already spent a significant amount of time going through the configuration together.
At this stage, I strongly recommend reverting to your last working backup project and avoiding further changes to the Convai setup.

From there, please focus specifically on the character movement issue in your own logic and project setup.
If possible, it may also help to get support from someone with more Unity experience on your team to review the project structure and integrations.

i really don’t know, everything was working fine and i’m kinda sure i didn’t change anything the only issue was the movement, when i re-imported the package again it stopped talking and no dialog box, can’t use the backup now cause i already edited the scene i have to fix it on current version..

i have recorded this Video maybe it helps understanding what is happening..

Make sure you have added a Capsule Collider to your character and a character controller to your player.

already added

Why did you change the NPCManager?

I thought the camera’s ray might be blocked due to an object as i faced similar problem before the dialog box didn’t appear and after changing the script it worked correctly, but changing the script didn’t really help

Activate ChatUI using F10. Additionally, if you have an NPC in your scene, activate it by default.

nth changed when pressing F10 no UI appeared

I have no idea. Your project is corrupted. Open the backup project from UnityHub.

how can i update the essentials prefab? i’v just tried the Convai essentials-mobile prefab and it worked!! everything was fine i can talk to the avatar, the UI dialog box is there, so could it be the prefabs?

Reimport the prefab.

Done solved

but i have a question: i have 2 npcs in the scene now is there any action i need to do, cause i have changed the NPCManger to let the camera focus on one npc only, so in case i want to talk to each avatar alone do i have to change any script or sth so no interference happen..

Since you are customizing, you need to create a logic to make it compatible with multiple NPCs.