Buttons not triggering panel/talk with OVR Rig

Hi everyone,

I’m integrating Convai (v3.2.4) with my OVR Interaction Rig in Unity (2022.3.39f1) and have run into a blocking issue. I’ve followed the official Convai VR tutorial closely, as well as documentation, and am using the Convai Essentials XR panel prefab. I am trying to get a simple user-agent interaction working. However, I cannot get the following to work:

  • Holding right controller button (Talk) → No response
  • Pressing left controller button (Settings Panel) → No response
  • No logs, warnings on screen (e.g. “no microphone detected”), or errors in console
  • Voice capture does not start
  • Settings panel never opens

Basically, it seems the buttons are not trigger any convai events.

What I have tried/what is working:

  • Created a cusotm debg script that shows that all controller buttons are detected
  • Locomotion, raycasting, and canvas interactions work
  • NPC turns and follows gaze when I approach — the chat panel appears correctly beside them
  • I have assigned ISDK_Ray Interaction to the canvas for UI ray interaction
  • I replicated the VR sample scene, replcaing openXR rig with OVR rig but the same error occurs (i can use locomotion etc. in this scene too, its just the talk/settings button don’t trigger anything)
  • I have looked for previous forum topics but none match this exact error (to my knowledge).

There are no error logs and my controllers and headset are fully charged. I think everything is setup correctly, it seems like nothing is listening to or handling the Talk or Settings inputs. The inputs are firing, but there’s no response or trigger connected for convai actions.

Any help is hugely appreciated — thanks in advance!

Unity Version: 6000.0.39f1
ConvAI: 3.2.4

Hello @connolr3,

Welcome to the Convai Developer Forum!

Sorry about the trouble you’re facing, and thank you for sharing the details clearly.

Could you please share a video recording of your scene where we can also see the Console logs during runtime? This would help us diagnose the issue better.

Also, as a quick test, could you try pressing the T key on your keyboard to see if the interaction works that way?

Looking forward to your response!

Hi there,

Thanks for your reply.
So the ‘t’ button works. I can also make the settings panel by pressing f10.

Sorry this sent prematurely. I can talk to the character by using keyboard controls. pressing f10 shows the headset mic is selected.
Heres the video: https://youtu.be/uObHvOAMIpM

VR Player is disabled.

Could you please show me Convai Essentials XR?

vr player is disabled as I am using ovr.


do you need more detail?

Does it work with Convai VR Player?

No, i just tried it. it does not work (same as ovr, I can use keyboard controls only)

Could you please re-import the Convai VR Manual Package?

I tried that it did not solve the issue.
However I have found a fix. I updated the controls in the Input Actions editor and everything is working now!

Before you close this chat, could you let me know:
Was this something that was supposed to be automatically set up, or did something go wrong that I should be aware of for the future?

Thanks for your assistance.

Great to hear it’s working!

When the Convai XR Package is installed, input actions should be updated automatically. It’s possible that some settings might have been unintentionally altered, which could have affected the initial setup.

thanks a mil!

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