CC4 character starts flying up on Game play in Unity

Hello,
I am trying to import CC4 character into Unity and use convai with it. I have been following a youtube video. I creafully followed eveyrthing. When I play the game my character starts flying up and doesn’t stop. I tried multiple things including rigidbody , gravity but nothing works.
I am using Unity 2022 LTS.

I would really appreciate your help.

Hello @mehetrekajol73,

Welcome to the Convai Developer Forum!

Could you please share your console logs to help us diagnose the issue? Additionally, if possible, providing a video showing the problem along with the Inspector of your character would be very helpful. This will allow us to better understand what’s happening and assist you more effectively.

check your player settings

Hello,
Thank you for your response. Please find the video attached for your reference.

Hello,
Thank you for your response.
Could you please elaborate which settings exactly.

Hey @mehetrekajol73,

Your character doesn’t have any ground underneath, causing it to fall indefinitely.

Try adding a Cube or Plane to your scene as a surface. This should resolve the issue. Let me know if you need any further assistance!

I did try adding a ground. The issue still persists.

There might be something misconfigured in your scene.

Could you share a screenshot of your Hierarchy and Scene view so we can take a closer look? That will help us pinpoint the problem.

Alternatively, you can try duplicating the Convai demo scene, remove the demo characters, and use that setup for your CC4 character. Let me know how it goes!

Check the gravity check in the rigid body of your PLAYER character gameobject, not in the NPC.