Character does not play as narrative design, behave as core description

What do you need help with?

Bug report

Installation method

Unity Asset Store

Issue area

Character Setup

Impact

Blocker - I cannot continue

Unity version

6000.0.58f2

Convai Unity SDK version

4.1.0

Target platform

XR / AR / MR

Where does it happen?

Both sample and custom scene

Short summary

I created a Narrative Design and synced it with Unity. However, the character doesn’t follow the narrative during runtime. The section trigg

What happened?

I’m using Narrative Design in Unity for my AI character. I created the narrative flow and fetched it successfully in Unity. However, when I run the scene, the character doesn’t respond according to the narrative design.

The section triggers are not working. The conversation enters the first section, but it never transitions to the next sections based on the triggers. Instead, the character responds as if there is no narrative design configured.

Has anyone experienced this issue? What could cause the narrative section triggers not to fire, and how can I debug or fix it?

What did you expect?

game play will work based on the narrative design

I checked the relevant documentation, resources, and similar forum posts before posting.

on

I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

on

Could you please share the Character ID and Session ID?

Also, could you test it in the Playground and confirm whether it works as expected?

section id : 9395658c-7a95-11f1-b96b-42010a7be02f
character id : cd484f40-792a-11f1-aae6-42010a7be02f

i tested in playground its working