Hello!
I started a new Unity Project following the tutorials from the Youtube channel. I imported the “NPC AI Engine - Dialog, actions, voice and lipsync - Convai” but I cannot import the character using character ID. When clicking on character importer I get a pop up saying Core Access API Access Denied
Now mind you I am using the Free Plan of your service, so I am not here to complain but rather to be sure that is strictly related to the billing plan since in the past I was able to import the character using this method when trying out featuers. I tried looking for documentation/topic/announcement on this but found no clear answer. If you could clarify it would be great so I can start looking at the plans since I will need your services.
We sincerely apologize for the inconvenience caused by this issue.
Please rest assured, there are no plan restrictions for importing characters, so this appears to be a bug. I’ve informed our team, and we’re working on a fix that will be included in an upcoming update. In the meantime, this issue will not prevent you from using Convai.
If you’re using a Ready Player Me character, you can design your avatar directly on their website, integrate it into your project, and simply add the ConvaiNPC component to proceed.
Thank you for your understanding, and don’t hesitate to reach out if you have any further questions!