What do you need help with?
Bug report
Issue area
Context Handling
Impact
Major - a core flow is broken
Character ID
ea267828-2987-11f1-9e64-42010a7be02c
Session ID
don’t have it
Where does it happen?
Web SDK / Embed
Short summary
The character is simply saying “Start Message” instead of using the text passed to the API from my session.
Recent character changes
NONE
User message or prompt
The page passes a statement to the character, depending on the scenario being run. It is different for each scenario but the character is failing for every one.
Current response
The character is literally saying “Start Message” rather than having the given text substituted into the utterance.
Expected response
The character should be saying the text supplied from my session page. This was working and is not now - I did not make any changes to the code or the character.
Redacted logs or response
Short summary
The character is simply saying “Start Message” instead of using the text passed to the API from my session. Did something change in Convai?
What are you trying to do?
I pass the initial utterance to the character when starting the session. I use StartMessage as a key and the character is supposed to say this phrase as directed in the Narrative Design.
What happened?
What did you expect?
This was working before and now is not. I have not altered my code for this.
I checked the relevant documentation, resources, and similar forum posts before posting.
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I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.
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