Hello Convai Team,
I’m building a project that needs to access a custom external API that I’ve built.
I’ve tested the API and it’s returned some values.
But every time the Chatbot accesses the API, it’s never done processing a speech. It says “Response taking long to load. Please hold on tight” and be like that forever. Never returned a speech.
My API has confirmed receiving the request from Convai (as in the photo below)
The chatbot just won’t process its speech.
I assumed that because the JSON output is too long, but I guess that’s just not it. As you can see, I’ve tried reduced the fields of data down to only 2 (english_name & number). Still won’t work.
I’m using Claude and ChatGPT. Either won’t work.
Pls help, because this is crucial to my project. It needs accurate data.