Elevenlabs private voices - limited range of supported languages

Core Features Language and Speech
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1

Hello,
I’d like to ask for your advice regarding an issue we’re currently facing with our private voice from ElevenLabs and language settings — specifically, support for the Czech language.

We’re using a private voice from ElevenLabs for our character, which is supposed to support both English and Czech. However, when we try to set the language to Czech, the voice does not appear in the selection.

Moreover, when we check the list of supported languages for this voice in the API response, Czech is missing there as well.

I’d like to ask whether this is an issue on our side with the voice configuration in ElevenLabs, or if it’s a limitation on the Convai side. And if it’s the second, would it be possible to add support for this language somehow?

Character ID: d7ac2fc0-3573-11f0-bd95-42010a7be01f
Elevenlabs private voice: BE-A (voice_value: 11LABS-AUTO-BE-A_020dbb9eb0ef8beb31f9dcdc97ef0617ddbef31a5ab8ae5fd2a2af0dfab0718f)

Thank you in advance for your help!

2

Hello @info4,

Welcome to the Convai Developer Forum!

Which Elevenlabs plan do you have?

3

Hi,
we are using the Pro plan.

4

Thank you for the details. We will investigate and get back to you as soon as possible.

5

Hi @info4 , we have added the support for the Czech language to the elevenlabs voices. It should get reflected on the website soon.

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