Hello,
I’d like to ask for your advice regarding an issue we’re currently facing with our private voice from ElevenLabs and language settings — specifically, support for the Czech language.
We’re using a private voice from ElevenLabs for our character, which is supposed to support both English and Czech. However, when we try to set the language to Czech, the voice does not appear in the selection.
Moreover, when we check the list of supported languages for this voice in the API response, Czech is missing there as well.
I’d like to ask whether this is an issue on our side with the voice configuration in ElevenLabs, or if it’s a limitation on the Convai side. And if it’s the second, would it be possible to add support for this language somehow?
Character ID: d7ac2fc0-3573-11f0-bd95-42010a7be01f
Elevenlabs private voice: BE-A (voice_value: 11LABS-AUTO-BE-A_020dbb9eb0ef8beb31f9dcdc97ef0617ddbef31a5ab8ae5fd2a2af0dfab0718f)
Thank you in advance for your help!