Error: I can’t get the chatbots to connect—they try to connect but they don’t, and none of them work

Products Playground & Dashboard
1

What do you need help with?

Bug report

Where in Playground did this happen?

Chatbox Testing

Impact

Blocker - I cannot continue

Character ID

all my character

Short summary

Can’t connecet to the chatbot for texting

What are you trying to do?

Chat with the chatbots

What happened?

Whren i try to connect to the bots to start chatting

Browser

Chrome

Operating system

Windows

I checked the relevant documentation, resources, and similar forum posts before posting.

on

I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.

on

2

Could you please share the browser logs and Character ID?

3

Character ID = fe1fc378-9d65-11f1-b4e9-42010a7be02f; 855e5602-9d65-11f1-9956-42010a7be02f; 01b170f0-9d65-11f1-8c36-42010a7be02f; 434a4c86-9d64-11f1-892f-42010a7be02f; 3ceec208-9d60-11f1-86a8-42010a7be02f; 13e3c5f6-9d5c-11f1-bbc8-42010a7be02f; 694795f8-9cae-11f1-9956-42010a7be02f; 20e52f22-9caa-11f1-81c7-42010a7be02f;

console browser Chrome= 0pz8la17kkpau.js:5 ░█▀▀░█▀█░█▀█░█░█░█▀█░▀█▀░█░░░█░█░█░█░▀▄▀░█▀█░░█░░▀▀▀░▀▀▀░▀░▀░░▀░░▀░▀░▀▀▀Conversational AI CharactersReal-time perception and action abilities
Error: attribute d: Expected moveto path command (‘M’ or ‘m’), “undefined”.
Error: attribute d: Expected moveto path command (‘M’ or ‘m’), “undefined”.
Error: attribute d: Expected moveto path command (‘M’ or ‘m’), “undefined”.
Error: attribute d: Expected moveto path command (‘M’ or ‘m’), “undefined”.
Error: attribute d: Expected moveto path command (‘M’ or ‘m’), “undefined”.
Error: attribute d: Expected moveto path command (‘M’ or ‘m’), “undefined”.
Error: attribute d: Expected moveto path command (‘M’ or ‘m’), “undefined”.
Error: attribute d: Expected moveto path command (‘M’ or ‘m’), “undefined”.
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/memory:1 Failed to load resource: the server responded with a status of 404 ()
/api/character/get?character_id=54998dc8-9aab-11f1-bce4-42010a7be02f:1 Failed to load resource: the server responded with a status of 404 ()
0vsz1br9u0434.js:2 The AudioContext was not allowed to start. It must be resumed (or created) after a user gesture on the page. Autoplay policy in Chrome  |  Blog  |  Chrome for Developers
(anonime) @ 0vsz1br9u0434.js:2
0vsz1br9u0434.js:2 could not playback audio Object
push.constructor.handleAudioPlaybackFailed @ 0vsz1br9u0434.js:2
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/memory:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
connect:1 Failed to load resource: the server responded with a status of 503 ()
connect:1 Failed to load resource: the server responded with a status of 503 ()
connect:1 Failed to load resource: the server responded with a status of 503 ()
connect:1 Failed to load resource: the server responded with a status of 503 ()
/api/character/get?character_id=54998dc8-9aab-11f1-bce4-42010a7be02f:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/memory:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/memory:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/memory:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/character/get?character_id=54998dc8-9aab-11f1-bce4-42010a7be02f:1 Failed to load resource: the server responded with a status of 404 ()
/api/character/get?character_id=54998dc8-9aab-11f1-bce4-42010a7be02f:1 Failed to load resource: the server responded with a status of 404 ()
/api/character/get?character_id=54998dc8-9aab-11f1-bce4-42010a7be02f:1 Failed to load resource: the server responded with a status of 404 ()
/api/character/get?character_id=54998dc8-9aab-11f1-bce4-42010a7be02f:1 Failed to load resource: the server responded with a status of 404 ()
/api/character/get?character_id=54998dc8-9aab-11f1-bce4-42010a7be02f:1 Failed to load resource: the server responded with a status of 404 ()
/api/character/get?character_id=54998dc8-9aab-11f1-bce4-42010a7be02f:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/memory:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
/api/user/assistant/onboarding/start:1 Failed to load resource: the server responded with a status of 404 ()
connect:1 Failed to load resource: the server responded with a status of 503 ()
connect:1 Failed to load resource: the server responded with a status of 503 ()
connect:1 Failed to load resource: the server responded with a status of 503 ()
connect:1 Failed to load resource: the server responded with a status of 503 ()