when I attempt to edit my experiences or access them via their published link, the experiences look like a dark room instead of the experience environment that it typically looks like, making it hard to navigate and almost impossible to see the simulated peers. It worked previously seamlessly however once again, it has not worked since the CONVAI update. Please help! I need this resolved in time for my research study!
Hello,
Welcome to the Convai Developer Forum!
Could you please share a video? I couldn’t fully understand the issue. You can upload the video to Google Drive or as an unlisted YouTube video.
Here is the link! Thank you ![]()
Thank you for the details. Could you please share the email address associated with your account?
ldenniskean@gmail.com thank you ![]()
Please let me know what else I can do to get this issue remediated. thank you!
Could you please make your experience unlisted so we can check it
The video is now public, thank you!
No, not the video. I meant your Convai experience. Please make the video unlisted.
Oh got it! Here are all of the experiences I am hoping to fix:
- Classroom (1): S1 - Meet & Greet | Convai
- Student Lounge (2): S2 - Student Lounge | Convai
Additionally:
- Classroom (3): S3 - Class Projects | Convai
- Restaurant (4): S4 - Restaurant | Convai
Additionally:
- Classroom (5): S5 - Study Hall | Convai
- Grocery Story (6): S6 - "Grocery Store" | Convai
Additionally:
- Classroom (7): S7 - Classroom Problem Solving | Convai
- Birthday Party (8): Session 8 - Birthday Party | Convai
And lastly: The Social Simulation: The Social Simulation: Try it Yourself! | Convai
Could you please try again?
Is it not working still?
When you say “try again” do you want me to try making the experiences unlisted again? or try to use them again to see if they are working now?
Yes, try the experiences again. Are they working now?