External API only worked once in Convai's dashboard chat box

I’ve been testing the external API feature and have created my own API call. The API call worked when testing it, but when integrated with the characters, they rarely use it, often providing alternative information instead. I observed it working correctly only once, after which it stopped functioning as expected.

Hello,

Welcome to the Convai Developer Forum!

Could you please share the Character IDs?

Hey @K3 These are the character IdsÑ

7d06b564-2311-11f0-8339-42010a7be01a

a8b09b68-58f3-11f0-85b2-42010a7be01f

This behavior usually occurs when the selected LLM does not support External API calls. Please switch your character to a supported LLM as listed in our docs:
https://docs.convai.com/api-docs/convai-playground/character-customization/external-api#limitations-and-supported-environment