Fatal Callstack Issue

[SetaroHouse]

So I migrated my project over to UE 5.6, thanks for the prompt turnaround with the upgrade btw!

I have everything working except when I try to use the start/stop talking functions on my device, my app crashes and produces this call stack error. Specifically, when I release the touch input when I’m done taking and this happens every time. Any ideas?

Blockquote
D/UE : [GameActivity] ==============> [JAVA] AndroidThunkJava_KeepScreenOn(true) - Disabled screen saver
D/UE : [2025.06.18-00.11.30:285][295]LogGoogleARCoreAPI: Added NewTrackableObject: None for handle 0x6115dcc0 of type 1095893252, current total number of trackables: 1
D/UE : [2025.06.18-00.11.30:285][295]LogGoogleARCoreTrackingSystem: OnTrackableAdded: None
D/UE : [2025.06.18-00.11.30:291][295]LogStreaming: Display: FlushAsyncLoading(68): 1 QueuedPackages, 0 AsyncPackages
D/UE : [2025.06.18-00.11.30:361][295]LogSerialization: Warning: Memory map bulk data from chunk ‘7dec064314b9f30f00000004’, offset ‘0’, size ‘78024’ FAILED
D/UE : [2025.06.18-00.11.30:363][295]LogSerialization: Warning: Memory map bulk data from chunk ‘cabf80e040861e0400000004’, offset ‘0’, size ‘923280’ FAILED
D/UE : [2025.06.18-00.11.30:370][295]LogSerialization: Warning: Memory map bulk data from chunk ‘0722a3bab0555e0400000004’, offset ‘0’, size ‘6000’ FAILED
D/UE : [2025.06.18-00.11.30:370][295]LogSerialization: Warning: Memory map bulk data from chunk ‘b3b5d4713af6ea1100000004’, offset ‘0’, size ‘6000’ FAILED
D/UE : [2025.06.18-00.11.30:375][295]LogSerialization: Warning: Memory map bulk data from chunk ‘5dcf941791873f4700000004’, offset ‘0’, size ‘6000’ FAILED
D/UE : [2025.06.18-00.11.30:376][295]LogSerialization: Warning: Memory map bulk data from chunk ‘3b742e2755dd7a6800000004’, offset ‘0’, size ‘6000’ FAILED
D/UE : [2025.06.18-00.11.30:379][295]LogSerialization: Warning: Memory map bulk data from chunk ‘22dee0fe5611c8a100000004’, offset ‘0’, size ‘6000’ FAILED
D/UE : [2025.06.18-00.11.30:384][295]LogSerialization: Warning: Memory map bulk data from chunk ‘0054eaa93f348bcb00000004’, offset ‘0’, size ‘6000’ FAILED
D/UE : [2025.06.18-00.11.30:385][295]LogSerialization: Warning: Memory map bulk data from chunk ‘4af8bf3c870b6bd300000004’, offset ‘0’, size ‘6000’ FAILED
D/UE : [2025.06.18-00.11.30:385][295]LogSerialization: Warning: Memory map bulk data from chunk ‘4129e44d7d9ca1eb00000004’, offset ‘0’, size ‘6000’ FAILED
D/UE : [2025.06.18-00.11.30:386][295]LogSerialization: Warning: Memory map bulk data from chunk ‘17c64292d6cf39fb00000004’, offset ‘0’, size ‘6000’ FAILED
D/UE : [2025.06.18-00.11.30:387][295]LogSerialization: Warning: Memory map bulk data from chunk ‘44db15fa886b4c1400000004’, offset ‘0’, size ‘306436’ FAILED
D/UE : [2025.06.18-00.11.30:389][295]LogSerialization: Warning: Memory map bulk data from chunk ‘c7cb194c0a1a091b00000004’, offset ‘0’, size ‘128520’ FAILED
D/UE : [2025.06.18-00.11.30:390][295]LogSerialization: Warning: Memory map bulk data from chunk ‘ea645b744cc1242000000004’, offset ‘0’, size ‘328088’ FAILED
D/UE : [2025.06.18-00.11.30:392][295]LogSerialization: Warning: Memory map bulk data from chunk ‘320829922369ad2c00000004’, offset ‘0’, size ‘105232’ FAILED
D/UE : [2025.06.18-00.11.30:392][295]LogSerialization: Warning: Memory map bulk data from chunk ‘d12b50963251103100000004’, offset ‘0’, size ‘107524’ FAILED
D/UE : [2025.06.18-00.11.30:393][295]LogSerialization: Warning: Memory map bulk data from chunk ‘387c3e925eae143900000004’, offset ‘0’, size ‘247756’ FAILED
D/UE : [2025.06.18-00.11.30:395][295]LogSerialization: Warning: Memory map bulk data from chunk ‘81bdaf81eb809d3c00000004’, offset ‘0’, size ‘113408’ FAILED
D/UE : [2025.06.18-00.11.30:396][295]LogSerialization: Warning: Memory map bulk data from chunk ‘aa2d33f07965274600000004’, offset ‘0’, size ‘319948’ FAILED
D/UE : [2025.06.18-00.11.30:399][295]LogSerialization: Warning: Memory map bulk data from chunk ‘36a2d8e0d5f45dcb00000004’, offset ‘0’, size ‘20596’ FAILED
D/UE : [2025.06.18-00.11.30:400][295]LogSerialization: Warning: Memory map bulk data from chunk ‘4b4456edd929df5a00000004’, offset ‘0’, size ‘300632’ FAILED
D/UE : [2025.06.18-00.11.30:401][295]LogSerialization: Warning: Memory map bulk data from chunk ‘70e02f265a5bf75a00000004’, offset ‘0’, size ‘379212’ FAILED
D/UE : [2025.06.18-00.11.30:403][295]LogSerialization: Warning: Memory map bulk data from chunk ‘888c6f05b78457e100000004’, offset ‘0’, size ‘14764’ FAILED
D/UE : [2025.06.18-00.11.30:404][295]LogSerialization: Warning: Memory map bulk data from chunk ‘68a8fa76bd3254fe00000004’, offset ‘0’, size ‘117244’ FAILED
D/UE : [2025.06.18-00.11.30:407][295]LogSerialization: Warning: Memory map bulk data from chunk ‘6275fad707cbf1e200000004’, offset ‘0’, size ‘65176’ FAILED
D/UE : [2025.06.18-00.11.30:408][295]LogSerialization: Warning: Memory map bulk data from chunk ‘4956a3f6272a4ff500000004’, offset ‘0’, size ‘20808’ FAILED
D/UE : [2025.06.18-00.11.30:409][295]LogSerialization: Warning: Memory map bulk data from chunk ‘62b6a2a9d34689f200000004’, offset ‘0’, size ‘14076’ FAILED
D/UE : [2025.06.18-00.11.30:410][295]LogSerialization: Warning: Memory map bulk data from chunk ‘80edbd0fd53530ed00000004’, offset ‘0’, size ‘117020’ FAILED
D/UE : [2025.06.18-00.11.30:411][295]LogSerialization: Warning: Memory map bulk data from chunk ‘17fb24262c2e63f300000004’, offset ‘0’, size ‘182128’ FAILED
D/UE : [2025.06.18-00.11.30:412][295]LogSerialization: Warning: Memory map bulk data from chunk ‘8592829ab7475ce400000004’, offset ‘0’, size ‘116496’ FAILED
D/UE : [2025.06.18-00.11.30:412][295]LogSerialization: Warning: Memory map bulk data from chunk ‘9f02aa10a8740ed000000004’, offset ‘0’, size ‘58596’ FAILED
D/UE : [2025.06.18-00.11.30:414][295]LogSerialization: Warning: Memory map bulk data from chunk ‘bd67ea8badc731c300000004’, offset ‘0’, size ‘665740’ FAILED
D/UE : [2025.06.18-00.11.30:419][295]LogSerialization: Warning: Memory map bulk data from chunk ‘a716be198ad6b9bb00000004’, offset ‘0’, size ‘207212’ FAILED
D/UE : [2025.06.18-00.11.30:420][295]LogSerialization: Warning: Memory map bulk data from chunk ‘9e817017a61583c000000004’, offset ‘0’, size ‘133920’ FAILED
D/UE : [2025.06.18-00.11.30:421][295]LogSerialization: Warning: Memory map bulk data from chunk ‘eaef54d1b244d47e00000004’, offset ‘0’, size ‘234128’ FAILED
D/UE : [2025.06.18-00.11.30:422][295]LogSerialization: Warning: Memory map bulk data from chunk ‘b6f367966f2c12b000000004’, offset ‘0’, size ‘305988’ FAILED
D/UE : [2025.06.18-00.11.30:425][295]LogSerialization: Warning: Memory map bulk data from chunk ‘8476ca4675d7dab000000004’, offset ‘0’, size ‘289856’ FAILED
D/UE : [2025.06.18-00.11.30:444][295]LogSerialization: Warning: Memory map bulk data from chunk ‘514c2eab4d24c6c000000004’, offset ‘0’, size ‘652032’ FAILED
D/UE : [2025.06.18-00.11.30:450][295]LogSerialization: Warning: Memory map bulk data from chunk ‘daad39d3e2fb2a1000000004’, offset ‘0’, size ‘49320’ FAILED
D/UE : [2025.06.18-00.11.30:451][295]LogSerialization: Warning: Memory map bulk data from chunk ‘3e053d63712dde0900000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:452][295]LogSerialization: Warning: Memory map bulk data from chunk ‘a56cb59cb0fc542000000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:453][295]LogSerialization: Warning: Memory map bulk data from chunk ‘6d3efa8ffaa7912000000004’, offset ‘0’, size ‘2746776’ FAILED
D/UE : [2025.06.18-00.11.30:466][295]LogSerialization: Warning: Memory map bulk data from chunk ‘82eb87e44608952a00000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:467][295]LogSerialization: Warning: Memory map bulk data from chunk ‘c8baf7591537133400000004’, offset ‘0’, size ‘59868’ FAILED
D/UE : [2025.06.18-00.11.30:468][295]LogSerialization: Warning: Memory map bulk data from chunk ‘c47ac7a3aeabb04800000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:469][295]LogSerialization: Warning: Memory map bulk data from chunk ‘395b143eee1c764b00000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:470][295]LogSerialization: Warning: Memory map bulk data from chunk ‘05d77075a1a8d65200000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:471][295]LogSerialization: Warning: Memory map bulk data from chunk ‘28c7ccdf5459ef5f00000004’, offset ‘0’, size ‘2709984’ FAILED
D/UE : [2025.06.18-00.11.30:493][295]LogSerialization: Warning: Memory map bulk data from chunk ‘5725450a61b545aa00000004’, offset ‘0’, size ‘49320’ FAILED
D/UE : [2025.06.18-00.11.30:494][295]LogSerialization: Warning: Memory map bulk data from chunk ‘abe4158db8c618b100000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:495][295]LogSerialization: Warning: Memory map bulk data from chunk ‘b27ec8eba906eab100000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:496][295]LogSerialization: Warning: Memory map bulk data from chunk ‘e6d1e68de2bd92c000000004’, offset ‘0’, size ‘49620’ FAILED
D/UE : [2025.06.18-00.11.30:498][295]LogSerialization: Warning: Memory map bulk data from chunk ‘806ac2acfe4f00f200000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:499][295]LogSerialization: Warning: Memory map bulk data from chunk ‘fb5c11d12837faf300000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : [2025.06.18-00.11.30:500][295]LogSerialization: Warning: Memory map bulk data from chunk ‘0b7956c1b032defb00000004’, offset ‘0’, size ‘49740’ FAILED
D/UE : Fatal error: [File:Runtime/Core/Public/HAL/MallocBinnedCommon.h] [Line: 894]
D/UE : FMallocBinned Attempt to GetAllocationSizeExternal an unrecognized pointer 0xb4000073612f5250
D/UE : [2025.06.18-00.11.39:463][807]Fatal error: [File:Runtime/Core/Public/HAL/MallocBinnedCommon.h] [Line: 894]
D/UE : FMallocBinned Attempt to GetAllocationSizeExternal an unrecognized pointer 0xb4000073612f5250
D/UE : 0x000000707C7187E8 libUnreal.so(0x0000000002F147E8)
D/UE : 0x000000707C9020D4 libUnreal.so(0x00000000030FE0D4)
D/UE : 0x000000707C8C09A8 libUnreal.so(0x00000000030BC9A8)
D/UE : 0x00000070872A3D1C libUnreal.so(0x000000000DA9FD1C)
D/UE : 0x000000708473D9D8 libUnreal.so(0x000000000AF399D8)
D/UE : 0x000000708473D77C libUnreal.so(0x000000000AF3977C)
D/UE : 0x00000070847412C8 libUnreal.so(0x000000000AF3D2C8)
D/UE : 0x0000007084741514 libUnreal.so(0x000000000AF3D514)
D/UE : 0x00000070846F5978 libUnreal.so(0x000000000AEF1978)
D/UE : 0x00000070846FAF14 libUnreal.so(0x000000000AEF6F14)
D/UE : 0x0000007084707EEC libUnreal.so(0x000000000AF03EEC)
D/UE : 0x000000707C8C37CC libUnreal.so(0x00000000030BF7CC)
D/UE : 0x000000707C71118C libUnreal.so(0x0000000002F0D18C)
D/UE : 0x00000074376B58C0 libc.so(0x000000000006D8C0)
D/UE : 0x00000074376A7D20 libc.so(0x000000000005FD20)
D/UE :
D/UE :
D/UE :
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: === Critical error: ===
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error:
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: Fatal error: [File:Runtime/Core/Public/HAL/MallocBinnedCommon.h] [Line: 894]
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: FMallocBinned Attempt to GetAllocationSizeExternal an unrecognized pointer 0xb4000073612f5250
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x000000707C7187E8 libUnreal.so(0x0000000002F147E8)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x000000707C9020D4 libUnreal.so(0x00000000030FE0D4)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x000000707C8C09A8 libUnreal.so(0x00000000030BC9A8)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x00000070872A3D1C libUnreal.so(0x000000000DA9FD1C)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x000000708473D9D8 libUnreal.so(0x000000000AF399D8)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x000000708473D77C libUnreal.so(0x000000000AF3977C)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x00000070847412C8 libUnreal.so(0x000000000AF3D2C8)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x0000007084741514 libUnreal.so(0x000000000AF3D514)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x00000070846F5978 libUnreal.so(0x000000000AEF1978)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x00000070846FAF14 libUnreal.so(0x000000000AEF6F14)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x0000007084707EEC libUnreal.so(0x000000000AF03EEC)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x000000707C8C37CC libUnreal.so(0x00000000030BF7CC)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x000000707C71118C libUnreal.so(0x0000000002F0D18C)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x00000074376B58C0 libc.so(0x000000000006D8C0)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error: [Callstack] 0x00000074376A7D20 libc.so(0x000000000005FD20)
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error:
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error:
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error:
D/UE : [2025.06.18-00.11.39:463][807]LogAndroid: Error:
D/UE : [2025.06.18-00.11.39:463][807]LogExit: Executing StaticShutdownAfterError
D/UE : [2025.06.18-00.11.39:464][807]LogAndroid: FAndroidMisc::RequestExit(1, FAndroidErrorOutputDevice::Serialize.!GIsGuarded)

[SetaroHouse]

Not sure if this is related but found this in my warning messages

LogLinker: Warning: Unable to load ActionsComp with outer AI_Controller_Convai_C /ConvAI/AI/AI_Controller_Convai.Default__AI_Controller_Convai_C because its class (PawnActionsComponent) does not exist

[SetaroHouse]

Also this is happening on Android and also when I try to run it in the Editor on an Android emulated device

[SetaroHouse]

Final note, this runs fine in the regular PIE viewport and iOS emulator, so the issue seems to be isolated to Android and its emulators.

[K3]

Hello @SetaroHouse,

Could you please share the full logs? You can access them from {Project Location}\Saved\Crashes

[SetaroHouse]

Since the error is repeatable on the device by calling the “Start Talking” function, I have attached the device log in addition to the Editor Log, which is generated after the emulator (PIE) crash, and happens immediately on hitting Play.

Editor Log.log (15.7 KB)
Android Device Log.txt (155.3 KB)

[K3]

Thank you for the details. We will investigate and get back to you as soon as possible.

[SetaroHouse]

Thank you, if you need anything else let me know! This is planned to be rolled out to QA soon so happy to help with any info or testing to get it working again.

[SetaroHouse]

Hi, just following up on this. Was the team able to figure out what’s maybe going on? If you need more time, I will probably ship the app today and try to include it in the next update. Otherwise, if you have an idea of what’s happening, I can wait a few days to deploy. Tha

[K3]

This issue will be resolved in an upcoming update, but I’m unable to give an exact timeline at the moment. It will be addressed along with a few other identified bugs in the next release.

[SetaroHouse]

Great I’m glad you were able to identify the issue. If at all possible, please keep us informed once you get an ETA. If it’s not within the next week, we will be moving forward with deployment in the meantime and will look to include Convai in the next update cycle. Thank you for staying on top of things.

[SetaroHouse]

Has this update been pushed yet? I haven’t tested this in a while, so just did and I’m still getting an error and it’s crashing my app. Here’s the Android Logcat filtered for relevant lines for my app (name changed to a generic one). Hard to parse out which is related to Convai but I am pretty sure thee Callstack errors are since it was the original issue and it leads to a Fatal error.

7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	Fatal error: [File:Runtime/Core/Public/HAL/MallocBinnedCommon.h] [Line: 894]
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	FMallocBinned Attempt to GetAllocationSizeExternal an unrecognized pointer 0xb40000776e673e90
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]Fatal error: [File:Runtime/Core/Public/HAL/MallocBinnedCommon.h] [Line: 894]
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	FMallocBinned Attempt to GetAllocationSizeExternal an unrecognized pointer 0xb40000776e673e90
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000075D093A7E8 libUnreal.so(0x0000000002B887E8)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000075D0B24424 libUnreal.so(0x0000000002D72424)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000075D0AE2CF8 libUnreal.so(0x0000000002D30CF8)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000075D898B690 libUnreal.so(0x000000000ABD9690)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000075D89A02E0 libUnreal.so(0x000000000ABEE2E0)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000075D89AD664 libUnreal.so(0x000000000ABFB664)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000075D0AE5B1C libUnreal.so(0x0000000002D33B1C)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000075D093318C libUnreal.so(0x0000000002B8118C)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000079B04788C0 libc.so(0x000000000006D8C0)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	0x00000079B046AD20 libc.so(0x000000000005FD20)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: === Critical error: ===
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error:
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: Fatal error: [File:Runtime/Core/Public/HAL/MallocBinnedCommon.h] [Line: 894]
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: FMallocBinned Attempt to GetAllocationSizeExternal an unrecognized pointer 0xb40
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000075D093A7E8 libUnreal.so(0x0000000002B887E8)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000075D0B24424 libUnreal.so(0x0000000002D72424)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000075D0AE2CF8 libUnreal.so(0x0000000002D30CF8)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000075D898B690 libUnreal.so(0x000000000ABD9690)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000075D89A02E0 libUnreal.so(0x000000000ABEE2E0)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000075D89AD664 libUnreal.so(0x000000000ABFB664)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000075D0AE5B1C libUnreal.so(0x0000000002D33B1C)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000075D093318C libUnreal.so(0x0000000002B8118C)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000079B04788C0 libc.so(0x000000000006D8C0)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error: [Callstack] 0x00000079B046AD20 libc.so(0x000000000005FD20)
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error:
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error:
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error:
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:418][373]LogAndroid: Error:
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:424][374]LogExit: Executing StaticShutdownAfterError
7/16/2025	15:17.4	17058-17250	UE	com.SetaroHouseApp	D	[2025.07.16-21.15.17:425][374]LogAndroid: FAndroidMisc::RequestExit(1, FAndroidErrorOutputDevice::Serialize.!GIsGuarded)
7/16/2025	15:17.4	17058-17250	aroHouseARchive	com.SetaroHouseApp	I	System.exit called, status: 0
7/16/2025	15:17.4	17058-17250	AndroidRuntime	com.SetaroHouseApp	I	VM exiting with result code 0, cleanup skipped.
7/16/2025	15:17.6	17127-17127	perfetto	com.SetaroHouseApp	I	client_api_factory_standalone.cc:161 Child disconnected.
7/16/2025	15:17.6	17127-17127	perfetto	com.SetaroHouseApp	I	heapprofd_producer.cc:341 Shutting down child heapprofd (status 0).

[SetaroHouse]

Hi should I create a new post for this? I figured I’d just leave it here since it appears to be the same issue but happy to start a new thread.

[K3]

No, it’s okay.

[SetaroHouse]

Any update on this? Using Convai still instantly force closes the app on Android. Thanks

[K3]

Hello @SetaroHouse,

Based on our investigations, unfortunately, this issue cannot be resolved with the current version of the plugin.

We recommend either reverting to one of the previous versions that worked for you or waiting for our upcoming, completely new plugin that we are actively developing.

[SetaroHouse]

Our app is now fully refactored and new features have been built for UE 5.6 so rolling back just isn’t an option. I guess we’ll have to strip out Convai until the issue can be reolved in the new plugin whenever that is.

Is there any ETA at all for the new one? We’d be happy to beta test if that’s an option. Since we are actively selling Convai characters to clients for deployment via our app (as this is the only method that makes sense for our business model) at least this could give us a way to advance these contracts forward without risk of losing clients.

Alternatively, is there any way around this issue? As I mentioned above we are currently taking sales meetings with the assumption that this was going to work but not being able to give us an eta is really going to harm our prospects. Thanks.

[K3]

It may take a few months, though I can’t provide an exact timeline at this stage. Unreal Engine 5.6 is still quite new and can introduce unexpected limitations or compatibility issues. This upcoming new plugin will include a range of new features and is expected to resolve many current issues automatically.

We understand how critical this is for your business, especially with ongoing client meetings and deployments. Your interest in beta testing is greatly appreciated, and while we don’t have a formal beta program open just yet, we’ll keep you in mind and notify you when early access becomes available.