Integrated Elevenlabs voice sounds completely different

Hello, I have connected an Elevenlabs voice on a new account that we had professionally cloned.

The connection with Convai also worked well. Now the voice in Playground and in Unreal Engine doesn’t sound anything like the cloned voice from Elevenlabs, it sounds like it’s a different voice. Is there anything else I need to consider?

When I integrated a voice for my private account via Elevenlabs some time ago, it wasn’t like that.

Characte ID:

b0078888-de58-11ef-af2f-42010a7be016

Elevenlabs:

Voice: HOB

Model: Eleven Flash v2.5

Stability: 50% (default)

Similarity: 75% (default)

Hello @HOB_KI,

Welcome to the Convai Developer Forum!

Could you share a video recording demonstrating both the original ElevenLabs voice and how it sounds in Convai? This will help us better understand the issue and provide more accurate assistance.

Hello @K3, thank you for your reply. The voice is cloned from a very big influencer in Germany. So it’s important that it sounds like him. I have made 2 recordings. One in German (because he usually speaks German) and one in English if that helps you better but of course English sounds a bit different anyway. If it helps you here is the channel with his real voice:

Oh and sorry, the convai character is a bit cheeky :smiley:


Thank you for providing the details and recordings. I have shared this with our team, and they will review it as soon as possible. We’ll get back to you shortly with an update.

1 Like

Hello @HOB_KI,

Could you please try again and let us know if the issue persists? We’d be happy to assist you further.

Hello @K3

Unfortunately I haven’t noticed any changes in the dashboard yet. Do I need to do anything else? Renew the API key or something similar?

No, you don’t need to make any changes.

Could you try testing it again and let us know if the issue persists?

Okay thanks.
I tried it again but nothing has changed yet.