Narrative Design in Unreal Engine [Triggers not working]

Hello - I have went through the forms to find similar threads to the issue that I am facing and I have followed each suggestion provided, be it the documentation or videos and yet nothing seems to work. I have been stuck on this for months, I tried to reach out on YouTube if they can simply make a tutorial for how to trigger those triggers and sections INSIDE Unreal Engine yet no response. The playground seems to be working just fine.

I tried everything myself, all logics, yet nothing seems to be working. My character doesn’t even follow me [even when the navigation mesh bounds is on] and it doesn’t seem to understand the path that I set for them to properly conduct the tour and move from room to room.

What is it that I am doing wrong? Can you please help me on this? Please tell me if you need me to send anything.

Hello @info3,

Welcome to the Convai Developer Forum!

Sorry to hear you’re running into issues.

To better understand what might be going wrong, could you please show us exactly how you’ve set everything up?

When you say the character doesn’t follow you, does it not respond at all when you say “follow me”? Also, please share your Output Logs right after you run the level. Make sure to clear the log before starting the level, so it’s easier for us to read what’s going on. And don’t forget to remove your API key from the log before sharing it.

Once we have this information, we’ll be able to guide you more effectively.

Hello, thank you for getting back to me.

Unfortunately, the issue still persists. Now not only does my avatar not follow me around or can’t move on it’s own from room to room, yet it seems that it keeps triggering the same start session over and over again. In addition, most of the times as the Avatar is explaining something, they stop mid-sentence even though the text is there. Third, my Arabic text doesn’t appear in the chatbox anymore even though the avatar clearly speaks it.

I am attaching the ND in playground, the ND trigger blueprint for my avatar/convai character ,the output log [removed the api key] and the objects assigned to the character so they can identify their surrounding environment


. It would be greatly appreciated if you can help me here, this issue has been ongoing for a while.

Kindly let me know if there is any other information you need.



OutputLog_AW.txt (79.1 KB)

To investigate further, could you please try a simple test: interact with your character and say “Follow me”, then observe whether the character follows you.

After this, please share your Output log so we can review what’s happening during that interaction. This will help us pinpoint if there’s a problem with the action trigger or something else in your setup.

Thanks again for your patience.

Hello, please note that I have already done that even in that test above. I sometimes start with that simple ‘follow me’ command (making sure the path is clear and the navigation mesh bound is on) - and the avatar agrees on following me yet they don’t. They stay in the same place.

Thanks for the update.

Since the action response ConvaiGRPCLog: Action: Follows is showing correctly, it means the response from Convai is coming through as expected. This suggests the issue is likely related to your level setup.

Could you try testing this in one of the default First Person or Third Person Shooter demo levels in Unreal? That will help isolate whether the issue is with the level navigation or something else. Let us know how it goes!

Hello, so moving to a different project - the follow me command did work. At least now I know that I need to make some changes to my orginal project and see what’s wrong. Having said that, I am still having major issues on getting the tour to work properly using ND. Here are the 3 issues I am still encountering:

  1. The avatar either doesn’t move at all or moves at the end of their explaination, to the next destination or ‘room’ in the environment when we move on to the next section of the tour. Why is that? I need the avatar to move 1st, make sure the user is there at the next section and then the avatar can start talking about that section. How can I implement this in BP and environment?
  2. With that same BP setup in the Convai Character I shared before for the ND, if I move away from the overlapped trigger box where it should trigger or invoke the start section of the tour and come back, the avatar restarts the entire tour again. How can I fix that issue?
  3. The Arabic text is no longer appearing in the chat box even though the Avatar is clearly speaking it.

Please find the new log attached.
OutputLog_NEW_AW.txt (55.8 KB)

On another note - I went back to my project, made a very clear path for my character by removing every possible obstacle along the way and yet with the follow me command it still says there is a challenge with the path! Can you please let me know what else might be the problem in this case?

I look forward to hearing from you soon.

Please find the image attached with the convo.

Please show me the visualization of your Navmesh.

Of course, please find both images attached. One where I moved the character in the open area. The other when she’s inside the building where I want her to give the tour - both nav mesh bounds in green are on.


Hello, any updates regarding this, please?

Please test it in the First Person Template in the same project.