Dear Team,
Till yesterday response time is fine. Today it is taking too much time for the response more than 15 sec with high internet speed. We went for a demo today and there it didn’t worked at all. Can you please help me resolve the issue.
Character id: db850382-abc2-11ef-b73c-42010a7be016
session id: 91854bbc8ab7eef8cc1c3cb9cae259ee
I have attached the sample for your reference.
@DoE
@K3 this is the same issue
We have the same issue.
Please help us with this Seems very unprofessional.
Hello,
We’re currently investigating this issue along with a few others. I’ll let you know as soon as a fix is in place.
Could you test it by disabling Narrative Design for now?
Hello, I’m having the same problem. When I disable Narrative Design, I can interact with my avatar again… but I need that feature for our application. I have an important demo tomorrow, so I’m keeping my fingers crossed that the problem will be fixed by then.
Hi @k3,
Same result , delay is there after turning of narrative design .Please assist its critical to us app is already in production .
Could you please try again?
Dear Team,
I have disabled the narrative design. The first response took more than 15 sec and the corresponding responses are better compared to yesterday. But we need the narrative design. Can you please resolve this issue at the earliest
For us too, the proper functioning of the narrative tree is essential.
You can test it with Narrative Design.
Dear Team,
I have enabled the narrative design and tested multiple times. Every time the first response is taking time but the subsequent responses are good. Can you also make the first response faster as before.
Dear Team,
I have enabled the Session Initialization but there is no difference. First response is taking almost 10 to 15 sec. If you remember previousy we have tested together and the responses are faster.
I am sharing you the ids for your reference.
Characterid: c05ac634-8f04-11f0-a878-42010a7be01f
Sessionid: 89a182b5c5caa3e51e8c5e81ac47b1f2
I tested the dialogue tree on Unity and it works, but the responses are not immediate. Before this issue, the conversation was much smoother and more responsive.
Hi! Today I tested the application on the headset, and it seems that everything is working correctly with the use of the narrative tree. The response times are no longer as slow as they were yesterday! For now, everything seems okay!
Are you still facing issues?
Good morning! I ran some tests on the headset, and everything works fine for me! Thanks. 
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
