Response taking long to load. Please hold on tight

Core Platform Voice, Speech & Language
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1

Hello,

When I select a voice in “Elevenlabs-Private-Voices” and try to talk to the metahuman it never responds.

The message in question is:
Response taking long to load. Please hold on tight.

The character ID:
e6a4ac2a-efad-11ef-83ee-42010a7be016

Thanks

2

Hello @devops,

Could you please share your browser logs?

3

Yes!

microphone permission available.
_app-2584f5e01914dcaa.js:26 GetResponse Failed:  2 Unable to generate audio response. Please verify that you have a valid voice set for the character.
_app-2584f5e01914dcaa.js:26 retrying count... 5
2_app-2584f5e01914dcaa.js:26 unknown data
_app-2584f5e01914dcaa.js:26 Status not found in originalException

It seems that the voice is not compatible?

4

Which Elevenlabs plan do you have?

5

Right now the free plan for testing. Should I subscribe to a plan?

6

Please follow this documentation.

7

Ok I will subscribe to the pro plan and try again. Thanks!