Unable to capture audio in chrome and edge (working fine in Firefox) - cleared cache

Unity Questions
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Original Discord Post by royree | 2023-09-22 06:16:11

I am building for Unity WebGL build, I have integrated the NPC in my custom scene, I am also able to build and run, but when I am interacting with the NPC, it is not capturing the audio/ transcribing the audio in Chrome and edge browser, but It is working perfectly fine in Firefox, I have cleared cache and tried incognito windows in both Chrome and edge. can anyone please guide me on this?

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Reply by k3kalinix | 2023-09-22 07:35:37

<@415207243487772673>

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Reply by raymondedmund | 2023-09-22 07:38:55

Hi, I am sorry to see that you are facing issues. Have you seen any errors on the console?
Also, may I ask you to confirm that you gave permissions to the browsers at the beginning of the scene (it should happen when the start of the level) to access your mic?

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Replying to raymondedmund’s Message

Reply by raymondedmund | 2023-09-22 07:38:55
Hi, I am sorry to see that you are facing issues. Have you seen any errors on the console?
Also, may I ask you to confirm that you gave permissions to the browsers at the beginning of the scene (it should happen when the start of the level) to access your mic?

Reply by royree | 2023-09-22 08:50:46

I do not see any errors in the console and Yes, I have given permission when the scene loads

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Reply by royree | 2023-09-25 06:32:35

<@415207243487772673> Anything that I can try?
Is there any specific thing that has to be done while clearing cache, with respect to microphone?
New observation: sometimes it catches the first word only,
For example: Hey, What is your name ?
It will catch only Hey

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Reply by raymondedmund | 2023-09-25 06:41:01

Unfortunately, we have not yet found a solution for this issue. It is a browser issue and is often not observed on browsers on other computers when published. I am extremely sorry for the incovenience. If you can publish it to itch.io, I can take a look at the published web app from and see if the issue is replicated on my end as well

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Reply by k3kalinix | 2023-09-25 09:31:23

I had a lot of problems with Chromium-based browsers.
The problem I had was heavy freezes and crashes in applications that needed graphics processing or web-based applications. I started using Firefox and the problem disappeared. I think there is a problem with the structure of these browsers.

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This conversation happened on the Convai Discord Server, so this post will be closed.