Unreal 5.3 sample project can not work well

Unreal Engine Bugs
1

I use the NPC2NPC_Sample_V5_3 , and have see youtube video to make sample project. But I get the same error message: ConvaiChatbotComponentLog: Invoke Speech: Executed | Character ID : 845f8076-963f-11ee-ac71-42010a40000f | Session ID : -1 ConvaiSubsystemLog: Warning: gRPC channel not ready yet… Current State: GRPC_CHANNEL_IDLE ConvaiGRPCLog: AsyncGetResponse started | Character ID : 845f8076-963f-11ee-ac71-42010a40000f | Session ID : -1 ConvaiPlayerLog: UConvaiPlayerComponent: Found submix “AudioInput” Cmd: voice.MicNoiseGateThreshold 0.01 voice.MicNoiseGateThreshold = “0.01” Cmd: voice.SilenceDetectionThreshold 0.001 voice.SilenceDetectionThreshold = “0.001” ConvaiPlayerLog: UConvaiPlayerComponent: Found submix “AudioInput” Cmd: voice.MicNoiseGateThreshold 0.01 voice.MicNoiseGateThreshold = “0.01” Cmd: voice.SilenceDetectionThreshold 0.001 voice.SilenceDetectionThreshold = “0.001” ConvaiGRPCLog: Warning: OnStreamInit: Status:Ok | Debug Log: | Error message: | Error Details: | Error Code:0 | Character ID:845f8076-963f-11ee-ac71-42010a40000f | Session ID:-1 ConvaiChatbotComponentLog: Warning: UConvaiChatbotComponent Get Response Failed! | Character ID : 845f8076-963f-11ee-ac71-42010a40000f | Session ID : -1 ConvaiChatbotComponentLog: UConvaiChatbotComponent Request Finished! | Character ID : 845f8076-963f-11ee-ac71-42010a40000f | Session ID : -1 ConvaiGRPCLog: Destroying UConvaiGRPCGetResponseProxy… | Character ID : 845f8076-963f-11ee-ac71-42010a40000f | Session ID : -1

2

Hello @503160610,

Welcome to the Convai Developer Forum!

To assist you better, could you please share your console logs? If you prefer to share them here, make sure to remove your API Key from the logs for security reasons.

Alternatively, you can send the logs via private message for a more secure review. Let us know how you’d like to proceed! :blush:

3

Console log.txt (9.2 KB)

4

The NPC2NPC_Sample_V5_3 project is confirmed to work on our end and for other customers without issues. Based on the logs you’ve shared, it seems to be a connection-related problem:

request failed, libcurl error: 35 (SSL connect error)  
HTTP request failed with code 0, and response:  
OnConvaiGetDetailsCompleted: Could not get character details for charID:"845f8076-963f-11ee-ac71-42010a40000f"

Suggested Solutions:

  1. VPN/Proxy Settings:
  • If you’re using a VPN, disable it and try again.
  1. Network Check:
  • Test the project on a different internet connection.
  1. Firewall & Antivirus:
  • Disable your firewall and antivirus temporarily to ensure they’re not blocking the connection.
  1. Unreal Engine Permissions:
  • Ensure Unreal Engine has the necessary permissions.
5

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