It is not installing after the marketplace was updated to Fab in Unreal Engine. I tested versions 5.1, 5.2, and 5.3, and none of them install!"
Hello @Pjarts,
Welcome to the Convai Developer Forum!
Could you share any error messages or details you’re seeing? A screenshot of the issue would also help us understand the problem better.
THERE IS NO ERROR, HE CANNOT INSTALL IT, I go to the Fab click and it doesn’t install, nothing happens!
Could you share a video recording? This will help us understand the problem better.
Could you send me the video or describe the issue? That way I can help you better.
Unreal Enigine version 5.3.2
Your FAB account and Epic Games account might be different. Please ensure you are logged into the correct account.
I checked that I am logged into the same account but it didn’t install. Which version would be appropriate for me to use CONVAI
"It’s not installing and it’s not going to my library. Only this plugin, the others I use are working fine!
This issue seems to be related to Epic Games, FAB Platform rather than Convai. We haven’t encountered this problem before.
Convai supports Unreal Engine 5.x, so there shouldn’t be any compatibility issues. I recommend logging out and back into your account or trying with a new account.
Additionally, instead of opening Unreal Engine first, try searching for Convai directly in the Epic Games Library and install it from there.
It worked, I managed to do it! I’ll test it here
Can you clear up a doubt for me? Which plan can I use to remove your branding? I’m talking in the chat without having CONVAI appear?
This information is available on our Pricing page under the Custom Branding section. Custom Branding is available for annual Scale plans and above.