What do you need help with?
Bug report
Installation method
Manual installation / GitHub
Issue area
Connection / WebRTC
Impact
Major - a core flow is broken
Unreal Engine version
5.8.0
Convai Unreal Engine Plugin version
4.0.0-beta.24
Project setup
Blueprint
Target platform
Unreal Editor
Where does it happen?
Custom project
Short summary
Intermittently no response is received after sending a voice question
What happened?
After the user finishes speaking and the voice request is sent successfully, the character sometimes does not return any response. No voice playback starts, and the conversation remains stuck waiting for the character’s reply. The application itself does not crash, but the user cannot continue the normal conversation flow without retrying or restarting the interaction.
What did you expect?
After each successfully submitted voice question, the character should return a response or provide a clear error/timeout callback.
Steps to reproduce
- Start a conversation with the character using Push-to-Talk.
- Ask multiple voice questions one after another.
- Wait for the character’s response after each question.
- After approximately 50–70 interactions, one request may remain unanswered.
- The character does not start speaking, and the application stays in a waiting state.
Unreal logs or error messages
ConvaiSubsystemLog: 
Active speaker changed: User
ConvaiSubsystemLog: Active speaker changed: User
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:false,“text”:" Uh,“,“timestamp”:“2026-07-13T10:09:05.844+00:00”,“user_id”:“PA_QKR8vRrENuyK”},“label”:“rtvi-ai”,“type”:“user-transcription”}
ConvaiPlayerLog: Transcription received: Uh,
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:false,“text”:” Uh, Ed",“timestamp”:“2026-07-13T10:09:05.912+00:00”,“user_id”:“PA_QKR8vRrENuyK”},“label”:“rtvi-ai”,“type”:“user-transcription”}
ConvaiPlayerLog: Transcription received: Uh, Ed
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:false,“text”:" Uh, Eddie,“,“timestamp”:“2026-07-13T10:09:06.045+00:00”,“user_id”:“PA_QKR8vRrENuyK”},“label”:“rtvi-ai”,“type”:“user-transcription”}
ConvaiPlayerLog: Transcription received: Uh, Eddie,
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:false,“text”:” Uh, Eddie, tell",“timestamp”:“2026-07-13T10:09:06.330+00:00”,“user_id”:“PA_QKR8vRrENuyK”},“label”:“rtvi-ai”,“type”:“user-transcription”}
ConvaiPlayerLog: Transcription received: Uh, Eddie, tell
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:false,“text”:" Uh, Eddie, tell me",“timestamp”:“2026-07-13T10:09:06.390+00:00”,“user_id”:“PA_QKR8vRrENuyK”},“label”:“rtvi-ai”,“type”:“user-transcription”}
ConvaiPlayerLog: Transcription received: Uh, Eddie, tell me
ConvaiSubsystemLog: Active speaker changed: User
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:false,“text”:" Uh, Eddie, tell me ple",“timestamp”:“2026-07-13T10:09:06.665+00:00”,“user_id”:“PA_QKR8vRrENuyK”},“label”:“rtvi-ai”,“type”:“user-transcription”}
ConvaiPlayerLog: Transcription received: Uh, Eddie, tell me ple
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:false,“text”:" Uh, Eddie, tell me please",“timestamp”:“2026-07-13T10:09:06.805+00:00”,“user_id”:“PA_QKR8vRrENuyK”},“label”:“rtvi-ai”,“type”:“user-transcription”}
ConvaiPlayerLog: Transcription received: Uh, Eddie, tell me please
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:false,“text”:" Uh, Eddie, tell me please about",“timestamp”:“2026-07-13T10:09:06.869+00:00”,“user_id”:“PA_QKR8vRrENuyK”},“label”:“rtvi-ai”,“type”:“user-transcription”}
ConvaiPlayerLog: Transcription received: Uh, Eddie, tell me please about
ConvaiSubsystemLog: Attendee ID: convai-bot, Data: {“data”:{“final”:false,“text”:" Uh, Eddie, tell m
I checked the relevant documentation, resources, and similar forum posts before posting.
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I confirm that I did not include API keys, tokens, passwords, secrets, private character data, private conversation logs, or customer data.
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