Cloned Characters are not responding

Hi,

I’ve cloned a character and both the clone and the original character no longer respond (or follow their Narrative Design)

UPDATE… I’ve now deleted the clone but the original character still does not respond.
(message: Response taking long to load. Please hold on tight.)

Any clues?

Many thanks

Hello @Nick_Clarke,

Could you please share the browser logs?

Hi @K3,

Thanks for the reply.
I’ve attached the logs.
www.convai.com-1746739919854.log (2.5 KB)

Could you please share the character ID?

8c430804-f8d0-11ef-9920-42010a7be01a

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@Nick_Clarke, are you still having issues? Could you please test?

@K3 Unfortunately I still have the issue. Should copy the set up to a new NPC?

It works for me. Try talking to the character, then could you please share a screenshot of the Browser logs?

@K3 Just tried and still not working.
Here’s the log,
www.convai.com-1747178925144.log (3.6 KB)

Are you using voice input? Could you please test it on a video call?

@K3 I get the same result in a video call.
Please see the log (and screenshot) attached.

Thanks so much for the support.
www.convai.com-1747219775368.log (49.5 KB)

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