Cloned Characters are not responding

Hi,

I’ve cloned a character and both the clone and the original character no longer respond (or follow their Narrative Design)

UPDATE… I’ve now deleted the clone but the original character still does not respond.
(message: Response taking long to load. Please hold on tight.)

Any clues?

Many thanks

Hello @Nick_Clarke,

Could you please share the browser logs?

Hi @K3,

Thanks for the reply.
I’ve attached the logs.
www.convai.com-1746739919854.log (2.5 KB)

Could you please share the character ID?

8c430804-f8d0-11ef-9920-42010a7be01a

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@Nick_Clarke, are you still having issues? Could you please test?

@K3 Unfortunately I still have the issue. Should copy the set up to a new NPC?

It works for me. Try talking to the character, then could you please share a screenshot of the Browser logs?

@K3 Just tried and still not working.
Here’s the log,
www.convai.com-1747178925144.log (3.6 KB)

Are you using voice input? Could you please test it on a video call?

@K3 I get the same result in a video call.
Please see the log (and screenshot) attached.

Thanks so much for the support.
www.convai.com-1747219775368.log (49.5 KB)

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The issue is expected. It is happening because your narrative graph node has empty speak tags “ ”. This is causing our backend to return empty response.

Hi There,
Thanks so much for the reply. The approach was working for me but appears to not work any more for both the original and cloned NPCs.
And when @K3 tested it (above) it was working then. I wonder what happened?

Essentially, I don’t want the NPC to respond when entering the narrative design section, but rather just wait for the next decision.
(linked to the thread: NPC with no objective in the Narrative Designer)

@Nick_Clarke, As we said before, unfortunately this is not a supported use case. I have already responded to your other post in detail.

@K3 Thanks for the reply.
Yes, you’ve already responded to the other post, I was just letting @Hakuna_Matata know the situation.

Thanks guys.

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