Issue with no responsive characters

Original Discord Post by flameburns | 2024-10-23 16:44:25

All of a sudden my characters have just stopped responding.

Reply by k3kalinix | 2024-10-23 16:44:40

Hello <@140056883577880576>

Reply by k3kalinix | 2024-10-23 16:44:56

Could you please check the billing page?

Reply by k3kalinix | 2024-10-23 16:45:06

Maybe you don’t have enough quota.

Reply by flameburns | 2024-10-23 16:45:59

I initially got this error so i remove the connection to ElevenLabs but now they seem to all be stuck with Response taking long to load. Please hold on tight.

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Reply by flameburns | 2024-10-23 16:46:13

i have attached the billing as well.

Reply by k3kalinix | 2024-10-23 16:46:47

please change the voice.

Reply by flameburns | 2024-10-23 16:49:07

The odd thing is i never used a voice from ElevenLabs or changed any of my characters voices and they are all still set to the same as before adding the ElevenLabs api.

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Reply by k3kalinix | 2024-10-23 16:49:22

Did you press the update button?

Reply by flameburns | 2024-10-23 16:49:36

yes i have done.

Reply by k3kalinix | 2024-10-23 16:50:27

Okay, please share mail address of your account and character ID.

Reply by flameburns | 2024-10-23 16:52:53

Oh i think i have figured it out, I’m assuming that this is related to the voice i was using. Is there any way for me to incresse this usage?

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Reply by k3kalinix | 2024-10-23 16:53:31

You can upgrade your plan.

Reply by k3kalinix | 2024-10-23 16:53:48

Images:

Reply by flameburns | 2024-10-23 16:56:38

Okay thanks sorry about that I though that it was related to me adding the ElevenLabs API to try and use a custom voice as it happened the second I added it.

Reply by k3kalinix | 2024-10-23 16:57:46

What is your Elevenlabs plan?

Reply by flameburns | 2024-10-23 16:59:47

it is a Creator plan.

Reply by k3kalinix | 2024-10-23 17:00:55

Okay, you need a professional plan.

Reply by k3kalinix | 2024-10-23 17:01:25

Images:

Reply by k3kalinix | 2024-10-23 17:01:30

Embedded Content:
ElevenLabs API Integration | Documentation
This is a guide on how to integrate your ElevenLabs voices with Convai characters
Link: ElevenLabs API Integration | Documentation