Dear ConvAI Developer Team,
I used your product before to do technology showcases for my projects and projects of my partners.
I used ready-made, pre-installed avatars, which can be interacted with using Pixel Streaming. During the process of using it, a bug was noticed with the timer function in Avatar Studio - Experience Settings (AFK Timeout).
I tried to set the timeout to Unlimited but always faced the problem every 10 minutes of finishing work with a message on the screen, if I’m not mistaken, that someone else is already using the session. It seems that it was a full-screen window - a glitch, under which the avatar continued to work. Seems a “Unlimited” option didn’t work well.
I plan to go back to the subscription version to use the avatar at a local exhibition. We want to turn it on for several hours, without interruption. At the moment, due to the problem described above, we will not be able to do this.
Please check the ability to work continuously in AFK Timer - “Unlimited” state and let me know if it is ok now.
Thank you for your cooperation.